Closing Date: 16 December 2018

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Sales Executive - Ref: HV30-110

Brighton Volkswagen

8:30am to 6:00pm Monday to Friday (4 days) 9:00am to 5:00pm Saturday 10.00am to 4.00pm Sunday (on a 1 in 3 rota)

  • Salary: Commensurate with skills and responsibility
  • Driving Licence Required: Yes
  • Closing Date: 16 December 2018

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MAIN PURPOSE OF JOB:

To sell vehicles and finance in a professional way to the required targets, and to build professional relationships with potential and current customers.

1)    MAIN WORKING RELATIONSHIPS:

1. 1   Responsible to:

General Sales Manager

1.2   Relationships with:

Sales Controller

Head Office and Branch Staff

Other Company Managers and staff

Manufacturers’ representatives

Suppliers and other company representatives

Company Auditors

Customers

2)    OBJECTIVES AND KEY TASKS:

To ensure that new and used car sales targets of numbers and profitability are met.

To sell and promote vehicle finance packages in line with branch targets.

To ensure that sales are conducted in a professional way following the Caffyns “Steps” programme.

To enter information correctly on UCS and manufacturers’ systems as required.

To promote Caffyns through a professional attitude to work and when dealing with suppliers, manufacturers and customers.

To present a professional image at all times.

To liaise with service and valet staff to ensure that vehicles are ready for sale promptly.

To maintain contact with customers after purchase to ensure Customer Satisfaction.

To keep any company car/demonstrators in saleable condition.

To complete all paperwork associated with the vehicle sale in accordance with

Caffyns plc’s Due Diligence Procedure.

To ensure all FSA related training is maintained including Treating Customers Fairly

To work as a team with colleagues to ensure that the business operates effectively.

To assist other Branches as required.

3)    OTHER DUTIES:

This list of duties is not exhaustive and other tasks and responsibilities will be required of the post holder including any other duties commensurate with the post as requested by the Sales Manager, Dealer Principal, Regional Director or Head Office staff.

4)    CONFIDENTIALITY:

All information relating to customers and the business is to be treated confidentially in line with Company procedures.

5)    HEALTH AND SAFETY:

Caffyns has an obligation under the Health and Safety at Work Act 1974 to provide safe and healthy working conditions.  All employees are required to co-operate with management in discharging this responsibility and must take responsible care for the health and safety of themselves and others.

6)    TERMS AND CONDITIONS OF EMPLOYMENT:

Other terms and conditions are as reflected in the contract of employment.

(A job description is a written statement of essential characteristics of the job, with its principal accountabilities, incorporating a note of the skills, knowledge and experience required for a satisfactory level of performance.  This is not intended to be a complete, detailed account of all aspects of the duties involved).

Sales Executive

28/09/2018

Andy Stephens

Caffyns plc

Person Specification

Sales Executive- Brighton Volkswagen

QUALIFICATIONS

Essential

Full UK Driving Licence held for more than one year

ATTAINMENTS/COMPETENCIES

Essential

Ability to present information clearly and concisely

Good level of computer literacy

Desirable

Knowledge of and ability to apply vehicle sales processes

Knowledge of e-Good Manners IT system

SKILLS REQUIRED

Essential

Good oral and written communication skills

Good organisational skills

Ability to work in a customer focused manner

Self-prioritise the daily workload according to the business needs

Can demonstrate the ability to carry out tasks within set timeframes

Desirable

Knowledge of/can demonstrate ability to work with, UCS (in-house IT system designed for the motor retail industry)

PERSONAL ATTRIBUTES

Essential

Self motivated and able to work effectively as a team

Commitment to Caffyns’ aims and objectives

Have a professional, smart appearance at all times

               

9th November 2016

Added: 28 November 2018

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