Customer Testimonials

See what our customer have to say about our service

We have been rated 4.62 out of 5 based on 3528 ratings.


I'd definitely recommend Caffyns Vauxhall Ashford because of the great service

Volkswagen Haywards Heath were great because, My first Polo came from this branch and I needed to change it from a manual to an automatic, the process was easy, I now have a great automatic car and the service I received was excellent.

My experience at Volkswagen Brighton was memorable because they have friendly and helpful staff who are knowledgeable of what they are selling. Nothing is too much of a problem.

I'd endorse Skoda Tunbridge Wells because of the attitude and friendliness of the the salesman I dealt with and the other members of staa

My experience at Audi Worthing was cracking because I was made to feel so special throughout the whole experience! Bright was wonderful!

I would recommend Skoda Ashford to friends and family because we received good customer service when buying our previous Skoda Fabia and at each service appointment. Documentation for each was clearly set out and explained to us, and copies either emailed or given directly at the showroom. This excellent service continued with the recent purchase of our Skoda Scala.

The experience at Audi Eastbourne was good because everything is handled with ease, within a very relaxing atmosphere

I was happy with the service at Audi Worthing because our sales person made us feel like valued customers even though we bought an Approved Used Audi not a new one.

I'd recommend Skoda Ashford to a friend because they dont treat you as a pot of money they treat you with respect and are not pushy.

I'd suggest Volkswagen Worthing to a friend because Great customer service. Great vehicle choice and value for money. Will continually use VW Worthing

Volkswagen Eastbourne were helpful because Ben was fantastic. He really knew his stuff and explained everything perfectly. I pointed out a small issue and Ben was keen to resolve it for me straight away. Great attitude and I’m enjoying my new VW!

The experience at Audi Brighton was great because the staff were friendly and I felt assured that I was getting the best deal possible.

I'd endorse Volkswagen Brighton because I’ve always had good service from here. Their staff have been helpful when I’ve had questions and they will take the time to go through the car with you. The servicing has also been excellent.

I'd definitely recommend SEAT Tunbridge Wells because Mark was really helpful and did all he could to get me the perfect deal

My experience at Audi Worthing was cracking because I didn't go there thinking I was going to buy a car but I did

I'd recommend Volkswagen Worthing because they gave excellent service throughout the purchase experience

I was happy with the service at Volkswagen Eastbourne because the staff were courteous and helpful every time we visited...it’s so refreshing in this day and age to have people prepared to deal save to face and take time to talk everything through without making you feel pressured; Stephen, our salesman was particularly helpful but everybody in the branch has gone above and beyond to help us. We have been delighted with the care we’ve received.

I'd recommend Volkswagen Eastbourne to anyone because they are very efficient and helpful. Standards of service are excellent whether you are buying or having a service.

I placed my car requirement via CARWOW and was directed to Skoda Ashford. The CARWOW site was easy to use and useful in focussing on my requirements. So a very good experience with CARWOW. Louise Matthews from Skoda Ashford talked me through the options in the cars presented and I chose a Skoda Kamiq but there was no pressure to take one over the other. But overall I think it all worked out very well. Louise collected me from my home and demonstrated some of the common features between the Octovaia and the Kamiq during the journey and she was professional and personable. The paperwork was quick painless and Louise followed my new car purchase with a call to see how I was getting on. If she didn't know the answer she knew someone who did. She is a can-do, 'no-nonsense' saleswoman and I would gladly buy from her again. Of all the cars I've purchased over the years, starting in 1969 with the majority being on the Continent, this was the smoothest and most painless experience. I recommend CARWOW and Skoda Ashford and would like to thank Louise Matthews for making this a pleasant experience.

I'd recommend Audi Worthing to anyone because Hannah Smith kept us up to date on the whole process, very good.

The experience at Skoda Ashford was good because it was excellent in all aspects and a great working and looking car.

Skoda Tunbridge Wells were helpful because good efficient service and they were able to order the Skoda that I wanted and I was able to test drive one first

I have dealt with Joe Hansell taking two cars from Caffyns I have found him really helpful and friendly every time I deal with him. No hard sell and he has always been really helpful and professional. I will buy from Caffyns again.

The Audi Worthing Experience was exactly what you expect from the Audi brand. A great purchasing experience followed by a great driving experience

Volkswagen Worthing were really helpful and I'd recommend them because they have got everything thing right. The customer is king and they let you know it. Well done VW

I had a great experience at Audi Eastbourne because the sales person was very friendly and helpful, the extras I wanted added to the vehicle were sorted in just a couple of days, and the vehicle was in immaculate condition when I picked it up.

The experience at Volkswagen Worthing was great because in spite of forgetting to take my mobile and the fact that my debit card was declined several times (much to my embarrassment) the whole process was eventually finalised and I was able to drive the car away.

Audi Worthing were great because their team are knowledgable, personable, and not pushy at all. We've bought two cars from this team within the past year and could not be happier with every aspect of it. Follow up and support have been great too. Well Done!

I was happy with the service at Volvo Eastbourne because they offer excellent sales service.

My experience at SEAT Tunbridge Wells was memorable because this was my first purchase of a car. I was eased through the process and everything was made clear. Salesperson made sure I understood everything. Very happy.