Skoda Connect

In Ashford, Eastbourne & Tunbridge Wells, Kent & East Sussex

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Škoda Connect

Škoda Connect is the latest technology from Škoda that has been designed to keep you connected and safe whilst on the road. It is made up of 3 core services including Infotainment Online, Care Connect and Emergency Call, plus it offers different functions to help you understand and interact with your car including Remote Access and Proactive Service.

Whether you are in your car driving or trying to find it in a car park, with Škoda Connect you are never disconnected from your car. To start using Škoda Connect you will need to register on the portal and download the app from the app store.

Discover all of the features of Škoda Connect below.

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Infotainment Online


The Infotainment Online package provides a number of services to keep you up to date whilst travelling in the car, you can receive the latest news, travel updates and the weather forecast. What's more, you can connect with Google Earth for advance navigation. Designed to make every journey easier, you can also find out the nearest car park, points of interest and petrol stations so you can always plan ahead.

View the video for a demonstration of the Infotainment Online Services or click here to read our Škoda Connect guide.

  • Online Route Calculation - When you enter a destination into your navigation system, the Škoda servers will remotely calculate the route, taking into consideration the traffic and forecast conditions.
  • Online Voice-Control - Our virtual assistant Laura understands speech and is able to control the navigation, media and text messages whilst you stay focused on the road.
  • Infotainment Apps - Download additional applications such as weather and news via shop in the infotainment system, where more apps are added over time.
  • Online Traffic Information - Arrive at your destination on time thanks to online traffic information, which provides the latest traffic news on accidents and roadworks via your infotainment system.
  • Petrol Stations - View a list of petrol stations, their location and current prices via your infotainment system to find the best fuel prices.
  • Parking Spaces - Use your infotainment system to access a detailed overview of nearby car parks, including opening hours, prices and free spaces.
  • Weather - View the weather at your destination or check weather warnings via your infotainment system.
  • News - Discover the latest news on your navigation screen, or add your favourite news channels to the Škoda Connect portal and transmit them to your car.
  • Online POI Search (voice) - Using your voice, find points of interest whilst keeping focused on the road ahead. These search results are then displayed in an easy-to-read format, including contact details, opening hours and navigation.
  • Online POI Search (text) - Using text search on your infotainment system, you can easily find points of interest. Find details such as the address, contact info, ratings and navigation.
  • My Points Of Interest (POI) - Transfer your own POI list to your car so you can easily find your favourite restaurants or cafes.
  • Online Destination Import - Add your favourite destinations to the infotainment system, either via the Škoda Connect portal or a smartphone with the Škoda Connect app.
  • Online Route Import - If you're planning a long route with multiple stops along the way, you can prepare the route beforehand in the Škoda Connect portal and then transfer it over to your car's infotainment.
  • Online Map Update - Download updated maps for your region to help reach your destination.
  • Google Earth - View photorealistic aerial shots of your local area and discover places of interest.
  • Gracenote - With Gracenote, your infotainment system will be able to recognise the song you're playing and display information such as the name, artist name, album and the album cover.

Care Connect


Access the Care Connect via your smartphone and the Škoda Connect app, it will allow you to view your parking position, you will receive alerts if you car alarm has been activated and can let you know how much fuel you have left in the tank. With the Care Connect app you can have complete peace of mind knowing your vehicle is safe and you can keep connected with your car no matter where you are.

View the video below for a demonstration of the Care Connect Service or click here for further information.

Proactive Service

The Proactive Service provides information regarding your vehicle's technical conditioning and upcoming servicing, ensuring your car remains in the best condition and is well looked after.

  • Automatic Accident Notification - If you vehicle's crash sensor detects an accident which is below the threshold for an emergency call, the infotainment display will provide the option of Breakdown Call to assist you.
  • Breakdown Call - If your car breaks down you can press a button on the roof module to connect you to the road assistance call centre. Your location and condition of the car will be sent to the call centre so they can assist as best as possible.
  • Service Scheduling - You won't have to worry about planning services as we can do this for you, the vehicle reports the servicing required from regular servicing and oil change. The details will then be sent to your chosen service partner, who will contact you to schedule an appointment.
  • Vehicle Health Report - Provides information on your vehicle's technical condition, data will be exported on the current condition of your vehicle which you can access and print out from the Škoda Connect Portal.
  • Info Call - Keep up-to-date and receive information on Škoda products or support for Škoda Connect services, simply push the Info Call button on the 3-button module and you will be connected with the Škoda Customer Care Call Centre.
  • Online Remote Update - Selected models feature Online Remote Update, which ensures that your Škoda always has the latest updates, improving security.

Remote Access

Remote Access controls your car by interconnecting the vehicle with a smartphone, allowing you to control the car and receive status alerts by your phone.

  • Parking Position - With parking position you can easily find you car, the vehicle transmit the position.
  • Driving Data - Provides a summary of performance including average fuel consumption, average speed or distance travelled.
  • Online Anti-Theft Alarm - You will be alerted by email or smartphone if you Anti-Theft alarm is activated.
  • Area Notification - Set up designated and you will alerted when your vehicles moved within this zone.
  • Vehicle Status - Access all of the latest information about your car, including mileage, maintenance information, fuel range and fuel level.
  • Speed Notification - Keep track of how your car is being used and be alerted if the vehicle exceeds the selected speed limit.
  • Honk & Flash - If you are unsure where your car is parked, use the app within a 500-meter radius to activate the horn or hazard lights remotely to help you find it.
  • Lock & Unlock - You can use the Škoda app to easily check whether your vehicle is locked, or lock it with a single tap.

Emergency Call

Our Emergency Call (eCall) is a clever system that is there to help you when the worst happens and you're involved in an accident. The system detects if the airbag control unit has been triggered and will instantly connect to Škoda Emergency Centre, where you can provide details on your situation so that help can be sent as quickly as possible.

View the video below for a demonstration of the Emergency Call Service or click here for further information.

Škoda Connect Portal

Before you can start using the Škoda Connect services you must register and activate via the Škoda Connect Portal. Within the Škoda Connect Portal you can manage your account from the comfort of your own home. Once you have registered you can also download the Škoda Connect Mobile app which allows you to control your car conveniently from your smartphone.

Enter the portal

Download The App

Available from both the Apple and Android app stores, you can simply download the Škoda Connect app and allows you to explore all the features of the Škoda Connect.

Google Play App Store

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Meads Road, Eastbourne, East Sussex, BN20 7DR.
Registered In: England - 105664. VAT Reg. No. 661917910.
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Disclosure
Caffyns Public Limited Company is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.
We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.
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