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Customer Testimonials

What our customers say about our service

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We have been rated 4.61 out of 5 based on 2962 ratings.


Volkswagen Worthing were helpful because Tristran and Lee sorted ot two problems with the Polo

I had a great experience at Audi Worthing because they were helpful and I have a brilliant car!

Volkswagen Worthing were fantastic because, in my experience people buy from people Mark went out of his way to make my experience amazing, loved the delivery room, felt special even tho it was a used car.

I'd recommend Skoda Ashford to a friend because can not fault them. Every one I met was friendly and helpful nothing seemed to be to much trouble for them, they were keen to be of service.

We had a great experience at Volkswagen Eastbourne because Wayne went out of his way to find a car that met our requirements. He made the whole process very easy from start to finish. We love driving the Karoq and would have no hesitation in using the dealer again.

The staff at SEAT Tunbridge Wells were good because they were friendly and dealt with my concerns quickly

I had a great experience at SEAT Tunbridge Wells because we were supported from start to finish in a courteous and non pushy manner that didn’t feel like a sales transaction, but as it should be an expert helping us make a decision about a major purchase that affects our family life hugely ! Thank you for helping us get the right car!!

The experience at Volkswagen Worthing was good because they tried *fairly* hard to fix what was a very unfortunate customer service problem. I am still annoyed though.

I had a great experience at Volkswagen Eastbourne because I was so impressed with there attention to detail when handing over the vehicle. Thanks you.

Volkswagen Worthing were fantastic because they took time to listen to our needs for a vehicle and sold us a vehicle that has exceeded our expectations . We were given time and attention and a very professional service.

Audi Eastbourne were fantastic because they were welcoming and friendly explained everything and checked my understanding Macauley was excellent and my car is perfect

Skoda Ashford were fantastic because Great service salesman knew all about the features of my choice of vehicle,He arranged everything for me including adaptations to my vehicle

I'd definitely recommend Volvo Eastbourne to friends and family because the level of service, particularly from Jules Boyd was second to none. I didn't visit the showroom, but bought the car based on a personalised video Jules put together for me and my husband. Our dealings with Jules have been at long distance but frankly far more customer centric than we had experienced at local Volvo garages. Jules performance and commitment to our sale went the extra mile.

I'd definitely recommend Volkswagen Brighton because great service and friendly salesman.

Volkswagen Worthing were really helpful and I'd recommend them because Martin was incredibly informative, friendly and put my needs as a customer first. Thank you!

I would recommend Volvo Eastbourne to friends and family because the customer experience was/is excellent from pre-purchase through to post purchase. Two members of the sales team have and continue to provide a supporting service to the customer so you feel that they are going over and above to deliver a first class customer experience. Very satisfied with the product and service delivered to date and will have no hesitation in returning to Caffyns Eastbourne for my next Volvo purchase in the future. Hugely satisfied - keep up the high standard of customer service!

The staff at Volkswagen Eastbourne were good because they understood my needs and delivered the expected.

I'd suggest Volkswagen Eastbourne to a friend because the service was excellent. Sam went the extra mile in ensuring I was happy with my new car, arranging touch up paint for minor chips and aux cables to connect my phone to the audio unit free of charge after the sale - small things but they have made a big difference to my pride for the new vehicle and being able to use my phone / music on long journeys right away

My experience at Audi Worthing was cracking because I know nothing about cars, and was completely satisfied with the service from the very start to driving my car away.

I would recommend Caffyns Vauxhall Ashford to friends and family because they have a very professional and Friendly sales reps, with great knowledge of all the vehicles Caffyns provide. They also provide great servicing of vehicles.

I'd recommend Volkswagen Brighton to a friend because the service I got from Ellie was excellent from start to finish she explained everything in great detail.

Audi Brighton staff were good because they were very attentive and helpful, couldn’t do enough for you!

Great Team at seat 10/10 Paul was a great help also the Administrator was on hand to help out when it was Pauls day. Great Team even the sales manager and branch manager come over to say hi. Thank you for all your help.

I was pleased with Volvo Eastbourne and would recommend them because they offered a good all round ervice

I'd definitely recommend Volvo Eastbourne because the salesman gave me personal attention.

Skoda Tunbridge Wells staff were good because they listened to what I was looking for, and directed me to the car that fitted best given my family needs. They were also very helpful in arranging financing.

No sales talk and no pressure from the salesman (Richard)

The experience at Volkswagen Eastbourne was good because the process of purchasing a new car was simple and the offer was excellent.

I was happy with the service at Volvo Eastbourne because sales staff were very informative

My experience at Volkswagen Worthing was cracking because John Poxon, the salesman was absolutely brilliant. I felt comfortable talking to him, he explained everything in a way that I could understand and to the level that I needed. I did not feel that I was being pressured in any way or condescended to as a mere female on my own. He was patient, pleasant and polite at all times with a friendly, caring approach. When I took the car out for my first drive in an automatic car he showed no fear of my being behind the wheel, he talked me through procedures and was encouraging! On handover of the car, he patiently sat with me for at least 20 minutes to explain the displays, levers options etc. He encouraged me to call back in to see him or a colleague if I had any queries at all about the car and he contacted me on the Monday following when he was back at work to check if all was OK. When I did have a query and came back to the garage he immediately gave me the explanation that I needed. I could not fault my buying experience and have every confidence in Caffyns Worthing. I think the service package that I have is an excellent idea, it worked well with my last Golf and has been transferred over to the new car with no fuss. Every one at Caffyns Worthing is polite and friendly and taking the car in for servicing, MOT or parts is an easy experience.