We have been rated
4.71
out of 5
based on 1197 ratings.
The staff at Volkswagen Eastbourne were good because we’ve been dealing with these people for at least 14 years so we know them very well. Wouldn’t still be going back if they weren’t excellent!!
The staff at Volkswagen Haywards Heath were good because they listened to me! All my questions were answered and I felt they cared for me as a customer. Highly recommend Jason and Siraj
Mrs Katherine Whyte
14th June 2020
Volkswagen Haywards Heath were great because they have friendly staff with excellent product knowledge.
Mr Steven Kemp
12th June 2020
i would recommend others to brighton volkswagon as we were treated exceptionally well by the salesman and staff at this branch. Everything was explained to us in great detail and time was never an issue. after having a really awful experience with the Hull volkswagon it was very reassuring to know that there are some understanding car salesmen in our area
Mr Kenneth Holman
12th June 2020
I'd suggest Volkswagen Worthing to a friend because I was given great information, given choices and kept fully informed by Joe from the purchase all the way to the collection of the vehicle with regular updates communicated to me in a professional manner.
Mr Christopher Gibb
12th June 2020
Volkswagen Brighton are always fantastic, this will be the third car we have purchased through this dealership - always with Lance. Lance is a real credit to the dealership, we always enjoy our interactions with him, he takes time to understand our needs and budget - always in a good humoured way. I am super happy with my new car and all of the service provided. Thanks Lance.
Mr Steven Wragg
12th June 2020
Volkswagen Haywards Heath were helpful because they treat you as an individual, nothing is too much trouble and they make the experience fun, relaxed and enjoyable from start to finish. I have bought from them before and specifically returned to them because of the way they treat people as individuals and valued customers.
Ms Carol P
12th June 2020
The staff at Volkswagen Eastbourne were good because they were friendly and efficient.
Mr Arthur Gleave
12th June 2020
The experience at Volkswagen Brighton was good because Richard was brilliant. I came alone on an initial fact find, I came back again and he remembered me, I came a third time with my other half and a fourth for a test drive. He was never pushy, had answers to our questions and found answers to the more obscure. My Tiguan is a pleasure to drive, my demanding teenage passengers love the space and all the accessories and now CV-19 restrictions are lifting I look forward to driving it more and giving lifts to family and friends
I was happy with the service at Volkswagen Eastbourne because the sales person I dealt with throughout my whole transition from my old car to my new one was absolutely amazing! He made sure he listened and understood what I was looking for and the best deal I could get and kept in contact regularly to keep me updated with where I was with my old finance and what options I had going forward and how to get me into my new car that’d I’d wanted! The staff always offer you a drink and are extremely welcoming and friendly.
Miss Harriet Foord-Paton
11th June 2020
The staff at Volkswagen Eastbourne were good because they were welcoming and discussed and explained the differences between the models and the optional extras.
I highly recommend Volkswagen Brighton. From the moment I walked in the experience was great. I walked in knowing what I wanted but hadn’t had much luck finding it elsewhere and with my first visit to Volkswagen Brighton the sales rep found me my perfect car. They listen to what you want and take the time to go through everything with you. Not once did I feel like they were trying to force a sale, it was so relaxed and a great experience, especially as this was my first time buying a car! Great, knowledgeable, approachable and friendly staff! Thank you!
Miss Hollie C
11th June 2020
I was happy with the service at Volkswagen Worthing because so far I've had no problems but then I've hardly used my Up. Regarding social distancing, this answer should be N/A as the purchase was made before lockdown.
Mrs Dorothy Barber
11th June 2020
My experience at Volkswagen Brighton was cracking because the whole team from the reception right through to mechanics at the back. I would most definitely return for all my sales and servicing requirements in the future. Please do not hesitate in choosing Caffyns Volkswagen to supply or service your next car.
Mr Mark Harrison-Iddon
10th June 2020
My experience at Volkswagen Haywards Heath was memorable because Siraj was not only very welcoming but very helpful in my finding my new car. The car was not only immaculate but a reasonable price and had all the neccesary documents and information needed. Siraj also was very helpful in explaining things to me as it was my first time buying a car from a dealership. Overall very happy and love my new polo
Miss Chloe R
9th June 2020
The experience at Volkswagen Eastbourne was good because very professional helpful and whole showroom makes you feel welcoming and feels you with confidence and everyone in all departments are very helpful
Mr Raymond Vockins
8th June 2020
My experience at Volkswagen Haywards Heath was memorable because the team make the experience of purchasing a new vehicle relatively easy and explain every step along the way. They ensure you are completely happy with your decision and do not rush you into making the purchase until you are absolutely sure of what you are about to do.
Mr Rodger Botting
8th June 2020
I would recommend Volkswagen Eastbourne to friends and family because the professionalism and customer service was excellent.
I didn’t feel pressured into buying, and I was given options that suited me and my finances.
Miss Sophie Hodson
8th June 2020
Volkswagen Haywards Heath were really helpful and I'd recommend them because they know their products, are able to discuss all of the purchase options and have a very professional attitude
I'd definitely recommend Volkswagen Brighton because friendly staff that were happy to spend time to ensure that we got the right car for us without unnecessary sales pressure that you receive from other car dealerships. The staff were friendly and kept me informed regularly on the progress of our car and when it was ready for collection.
Mr Dean Kilford
8th June 2020
My experience at Volkswagen Brighton was memorable because I got a great deal as this is my third VW. The sales person Joe Hansell was professional and pleasant.
Mr Hamilton
8th June 2020
The experience at Volkswagen Brighton was fantastic because Good vehicle, good price, good sales service
Mr Nicholas Ridley
8th June 2020
The staff at Volkswagen Worthing were great because they were very helpful, constructive and totally customer focused without being at all pushy. His attitude and knowledge was very good allowing me to make the right choice for me.
Mr Robin Saunders
8th June 2020
Volkswagen Brighton were helpful because I have dealt with Caffyns Volkswagen Brighton for the last ten years,in that time I have purchased four vehicles and had all servicing and work carried out by them with courteous and efficient service.
Mr Graham Fletcher
8th June 2020
The experience at Volkswagen Haywards Heath was good because the salesperson I dealt with was very helpful; and friendly and the garage is only a few miles away
I'd recommend Volkswagen Brighton to a friend because they make it possible to do a reasonable deal without to much angst on top of the already stressful issue of spending big money.
Mr Duncan Holt
8th June 2020
Volkswagen Brighton were great because they have the range of cars that fit the price bracket I would be looking for when purchasing a new/used car
Mr Steve Bennett
8th June 2020
VW Haywards Heath was very knowledgeable in all aspects of the sales process. Courteous at all times.
Mr Peter Kenworthy
8th June 2020
Volkswagen Eastbourne staff were good because extremely friendly and helpful whenever I visit regarding mine or my wife's car.
Volkswagen Worthing were fantastic because they listened to my requests and responded entirely appropriately. They put in the as much time as was needed
and compensated me when I was obliged to wait a little longer than expected for my appointment.
Mrs Sally Sanderson
8th June 2020