Volkswagen Worthing were fantastic because, in my experience people buy from people Mark went out of his way to make my experience amazing, loved the delivery room, felt special even tho it was a used car.
We had a great experience at Volkswagen Eastbourne because Wayne went out of his way to find a car that met our requirements. He made the whole process very easy from start to finish. We love driving the Karoq and would have no hesitation in using the dealer again.
The experience at Volkswagen Worthing was good because they tried *fairly* hard to fix what was a very unfortunate customer service problem. I am still annoyed though.
I had a great experience at Volkswagen Eastbourne because I was so impressed with there attention to detail when handing over the vehicle. Thanks you.
Volkswagen Worthing were fantastic because they took time to listen to our needs for a vehicle and sold us a vehicle that has exceeded our expectations . We were given time and attention and a very professional service.
Volkswagen Worthing were really helpful and I'd recommend them because Martin was incredibly informative, friendly and put my needs as a customer first. Thank you!
The staff at Volkswagen Eastbourne were good because they understood my needs and delivered the expected.
I'd suggest Volkswagen Eastbourne to a friend because the service was excellent. Sam went the extra mile in ensuring I was happy with my new car, arranging touch up paint for minor chips and aux cables to connect my phone to the audio unit free of charge after the sale - small things but they have made a big difference to my pride for the new vehicle and being able to use my phone / music on long journeys right away
I'd recommend Volkswagen Brighton to a friend because the service I got from Ellie was excellent from start to finish she explained everything in great detail.
The experience at Volkswagen Eastbourne was good because the process of purchasing a new car was simple and the offer was excellent.
My experience at Volkswagen Worthing was cracking because John Poxon, the salesman was absolutely brilliant. I felt comfortable talking to him, he explained everything in a way that I could understand and to the level that I needed. I did not feel that I was being pressured in any way or condescended to as a mere female on my own. He was patient, pleasant and polite at all times with a friendly, caring approach. When I took the car out for my first drive in an automatic car he showed no fear of my being behind the wheel, he talked me through procedures and was encouraging! On handover of the car, he patiently sat with me for at least 20 minutes to explain the displays, levers options etc. He encouraged me to call back in to see him or a colleague if I had any queries at all about the car and he contacted me on the Monday following when he was back at work to check if all was OK. When I did have a query and came back to the garage he immediately gave me the explanation that I needed. I could not fault my buying experience and have every confidence in Caffyns Worthing. I think the service package that I have is an excellent idea, it worked well with my last Golf and has been transferred over to the new car with no fuss. Every one at Caffyns Worthing is polite and friendly and taking the car in for servicing, MOT or parts is an easy experience.
Volkswagen Haywards Heath were really helpful and I'd recommend them because everything ran smoothly and the staff were friendly and helpful. The deal was made very quickly too.
I would recommend Volkswagen Brighton to friends and family because we have always had a good experience with Caffyns. We have always owned VW cars. My husband currently has a polo bought new from Caffyns. Our daughter bought her Eos from there. Why go elsewhere. The salesman Lance couldn’t have been more helpful.
I was happy with the service at Volkswagen Worthing because it was courteous, very straightforward and with no hard sell.
My experience at Volkswagen Eastbourne was positive because right from the start at 15:55 on a sunday afternoon alll we met were happy to help and nothing was too much trouble
Volkswagen Brighton were great because everyone was super helpful and friendly! The car was just what I wanted at a great price and even though we had to drive a way to get there it was totally worth it!
The experience at Volkswagen Eastbourne was great because I knew what car I wanted and even though all my options were presented to me including newer cars I did not get pressured into buying a particular car. They were very professional and kept in contact throughout the whole experience.
The experience at Volkswagen Eastbourne was great because my salesman and the rest of his team were so welcoming and accommodating, making sure all of my needs were met.
I'd recommend Volkswagen Worthing to a friend because I felt the level of customer service was to a very high standard.
I'd recommend Volkswagen Eastbourne to a friend because the staff where more than helpful without being to much,quick service very informative very happy with the whole experience
The experience at Volkswagen Brighton was fantastic because staff are polite knowledgable and not intrusive. Customer facilities are excellent and at no point did I feel pressurised.
I'd recommend Volkswagen Brighton to anyone because our sales man Duncan sorted all the problems we had after we took ownership of the vehicle.
The experience at Volkswagen Eastbourne was good because the salesman luke samson was superb in everything from obtaining the car from another branch to test drive and from explaining the paperwork to inspection and delivery of the car.follow up calls and any questions dealt with brilliantly ,instantly.fantastic servis from luke and all the staff from being made welcome to after sales