Volkswagen Service Promises

View our 5 service promises.

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At Volkswagen, we offer our 5-point Service Promise which has been designed to help you manage the cost of motoring and to make your life easier. We will ensure you receive the best service and offer a range of convenient services to suit your needs and busy lifestyle.

View our Volkswagen Service Promises below.

1. Volkswagen Experts

Our team of Volkswagen experts receive the latest training and have instant access to the latest Volkswagen technology, giving you even more peace of mind knowing your car will also be in safe hands.

2. Price Match

We promise to match any like-for-like written quote for a service, maintenance and repair using Volkswagen Genuine Parts® from any garage within 5 miles.

3. We'll keep you moving

We will ensure our services are convenient. You can take a courtesy car; we can pick up and drop your car back to you or even give you a lift into work, home or town.

4. Volkswagen Video

If a Volkswagen Technician finds an issue with your vehicle, we promise to send you a video of the problem in your car, and we will show the work that needs doing before the repairs are started.

5. We'll keep your car software up to date

We will update the software in your car so you continue to enjoy the best performance and driving dynamics.

For more information and to book a service please contact Caffyns Volkswagen.

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