See what our customer have to say about our service.

Having just returned from your showroom after you checked and remedied my air-conditioning I felt I would like to put on record my appreciation of the excellent customer service you provide. It is so common these days to complain about poor service but not remark when it is good. So, therefore please accept my thanks.

Mr H
Volvo Eastbourne

Finding a new XC90 quickly with a certain spec was lucky - there's quite a waiting list - Also Lucky was that it came from Caffyns because I can say I don't normally experience this level of attentiveness , especially post sale from any car dealers.

Going through the Finance and other queries and arranging pick up was a breeze with Ben and his team. A genuine want to help and do right and ensure all is OK at every step of the way.

The product is fantastic - I can see what the famous ex BBC car buff meant when he said luxury best this side of a Rolls Royce. Couple this with the Caffyns Dealership and you certainly feel special.

Thanks again Ben and the team, as said on your courtesy call to me - All good !

Steve Matthews
Caffyns Volvo

I would like to thank you for the very efficient service you provided during the sale and handover of my recently purchase Volvo V90. Although the two round trips to Eastbourne were over four hundred miles for us, the end result was well worth the effort. Your handling of the process and explanation of the complexities of the car were first class and the journey home through atrocious weather on a dark Friday evening was made much easier by the cars superb features. I particularly liked the thoughtful touch of supplying a spare number plate to go with the tow bar that was fitted and a full tank of fuel on delivery.

I shall not hesitate to recommend you and Caffyns to anyone thinking of buying a Volvo. With thanks again for your service.

Mr B
Volvo Eastbourne

We picked up our Volvo XC60 on 12th January 2017 from Caffyns in Eastbourne (this being a motability car). We were advised and served by Ben Spillard who we found very helpful and courteous, he made us feel important as customers. The hand over was very straight forward with Ben's help and also the assistance from Bill Clarke.

Ben also went through all the controls with us which he explained fully and easily, he also made a lovely cup of coffee.

We had a courteous call from Ben to make sure we were happy with everything which again made us feel important as customers.

I would like to say a big thank you to Ben Spillard for his advice and helpfulness.

Mr M
Volvo Eastbourne

I dealt with Ben Spillard at Caffyns Volvo in my recent purchase of a Volvo V40.

Ben was always professional in his dealings with me, never pushy but very knowledgeable about the car I was considering purchasing. I found the handover process particularly thorough. My impression was that he worked well with his colleagues and was well suited to working in this particular environment.

Mr P
Volvo Eastbourne

I am extremely pleased with my whole Volvo experience. I was before and that is what brought me back to the marque back in March. My XC60 hasn't missed a beat, the service from you guys at Caffyns is always excellent. See you in another 18,000 miles.

Mr B
Volvo Eastbourne

Alex has set a new standard in car sales. Contrary to being a pushy salesperson who would do minimal work to sell a car, Alex went through our needs and managed to find the right car for us eventhough it was not even in his yard. He helped us and guided us through the process and even sent us a video showcasing a car when he knew we were unable to visit the dealership. He basically proved that with tenacity and patience and a desire to find what the customer wants he sealed a deal and we ordered a brand new car from him with all sorts of options and extras. The car is due in late November/early December and we look forward to meeting Alex at the handover.

Mr B
Volvo Eastbourne

Once again, I write to say thank you to Eastbourne Caffyns Volvo for the first class care and proffesional attention given to my 1993 Torslanda 245. Colin and everyone at Caffyns management take optimum pride in their work. Everyone had a very professional attitude and were extremely helpful, I recieved a great service from Reception, Service, and Technical workshop staff. The Spares department under Nigel Stevens were wise, helpful and gave good advice.
I have confidence and trust in Eastbourne Caffyns Volvo.

Mr R
Volvo Eastbourne

My recent car service and M.O.T was carried out in the usual efficient way and I was kept informed about the necessary repairs needed. I was very surprised with the mechanic showing me on e-mail what needed to be done. Once again Caffyns proved to me why I am a satisfied customer. Thank you.

Mrs R
Volvo Eastbourne

Very friendly and personal. Good service, I'm very happy with my XC90!

Mr. J
Volvo Eastbourne

Our Location

Caffyns Volvo specialise in used Volvo, new Volvo and Volvo servicing, operating from a their location in Eastbourne, East Sussex. Find the distance of the dealership from you by entering your postcode below.

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