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Volkswagen Service Promise

Discover Volkswagen's 5-point Service Promise

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Volkswagen Service Promise

View our 5-point service promise at Caffyns Volkswagen.

At Volkswagen, we offer our 5-point Service Promise which has been designed to help you manage the cost of motoring and to make your life easier. We will ensure you receive the best service and offer a range of convenient services to suit your needs and busy lifestyle.

View our Volkswagen Service Promises below. 

1. Volkswagen Experts

Our team of Volkswagen experts receive the latest training and have instant access to the latest Volkswagen technology, giving you even more peace of mind knowing your car will also be in safe hands.

2. Price Match

We promise to match any like-for-like written quote for a service, maintenance and repair using Volkswagen Genuine Parts® from any garage within 5 miles*.

3. We'll keep you moving

We will ensure our services are convenient. You can take a courtesy car (if available); we can pick up and drop your car back to you or even give you a lift into work, home or town.

4. Volkswagen Video

If a Volkswagen Technician finds an issue with your vehicle, we promise to send you a video of the problem in your car, and we will show the work that needs doing before the repairs are started.

5. We'll keep your car software up to date

We will update the software in your car so you continue to enjoy the best performance and driving dynamics.

For more information and to book a service please contact Caffyns Volkswagen.

Our locations

Volkswagen Eastbourne
Volkswagen Eastbourne
Lottbridge Drove, Eastbourne, BN23 6PW
01323 344051
Get Directions
  • Baby changing facilities
  • Waiting lounge
  • Dog friendly
  • Free Wi-Fi
  • Full disabled access
  • Fresh grounded coffee & teas
Volkswagen Brighton
Volkswagen Brighton
Victoria Road, Portslade,
Brighton, BN41 1XD
01273 610189
Get Directions
  • Baby changing facilities
  • Waiting lounge
  • Dog friendly
  • Free Wi-Fi
  • Full disabled access
  • Fresh grounded coffee & teas
Volkswagen Worthing
Volkswagen Worthing
Nightingale Avenue, Worthing, BN12 6FH
01903 373190
Get Directions
  • Baby changing facilities
  • Waiting lounge
  • Dog friendly
  • Free Wi-Fi
  • Full disabled access
  • Fresh grounded coffee & teas
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Volkswagen Haywards Heath
Volkswagen Haywards Heath
Station Garage, Market Place,
Haywards Heath, RH16 1DB
01444 650126
Get Directions
  • Baby changing facilities
  • Waiting lounge
  • Dog friendly
  • Free Wi-Fi
  • Full disabled access
  • Fresh grounded coffee & teas

Sell us your Volkswagen

Finding out how much your car is worth is easy with our free valuation tool. All you have to do is enter your registration number to get an instant valuation. After you receive your valuation you will be able to browse our huge range of new and approved used cars, many of which are available on part exchange.

Terms and conditions:
*Our Price Match Promise is from garages within 5 miles of your preferred Volkswagen service centre, using genuine Volkswagen parts. #39875

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Find us

Meads Road, Eastbourne, East Sussex, BN20 7DR.
Registered In: England - 105664. VAT Reg. No. 661917910.
Accepted Payment Methods
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Disclosure
Caffyns Public Limited Company is an appointed representative of ITC Compliance Limited which is authorised and regulated by the Financial Conduct Authority (their registration number is 313486). Permitted activities include advising on and arranging general insurance contracts and acting as a credit broker not a lender.
We can introduce you to a limited number of finance providers. We do not charge a fee for our Consumer Credit services. We do not act as a financial adviser, or fiduciary. We act in our own interest, whichever lender we introduce you to, we will typically receive commission from them based on either a fixed fee or a fixed percentage of the amount you borrow. Any and all commission amounts will be fully disclosed to you as part of your sales journey. You will be required to give your fully informed consent to our receipt of this commission. By doing this, you acknowledge that you understand our role as a credit broker, and that we will receive a financial incentive if you take out a loan from a lender that we introduce you to.
All finance applications are subject to status, terms and conditions apply, UK residents only, 18s or over, Guarantees may be required.
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